Independent mail order business with 30+ years experience in the collectors market.
The Left Legged Pineapple (est. 1985) is a mail-order only store offering an extensive and competitively-priced selection of vinyl, cds, dvds, tapes, videos, music memorabilia (and more) across all music formats and genres with customer satisfaction as priority.
We offer a straight-forward, honest and reliable service, using strong, high quality packaging to ensure your special items arrive as you would expect.
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The Left Legged Pineapple|
Leics, United Kingdom
Overall Rating: |
Feedback: 100% positive (5560 ratings)
Fill Rate: 93%
Time To Ship: 0.7 days (16.3 hrs)
Response Time: 0.8 days (19.4 hrs)
Seller Since: April 2004 (12.5 years)
Inventory: 33,017 items (7 days ago)
We usually process an order within one working day (i.e. excludes Sundays and public holidays) although on occasion it may take slightly longer.
UK orders = Standard (2nd Class), although 1st class/courier used at our discretion - items securely packed in robust packaging. Guideline for the vast majority of delivery times is 1-4 working days (up to 14 days in exceptional cases) from posting. Signed for delivery is available for an additional 1 GBP if required.
EUROPEAN orders = air mail/courier - items securely packed in robust packaging. Guideline for the vast majority of delivery times is 2-10 working days (up to a calendar month in exceptional cases plus Russian Federation) from posting.
REST OF THE WORLD orders = air mail/courier - securely packed in robust packaging. Guideline for the vast majority of delivery times is 4-14 working days (up to a calendar month in exceptional cases plus South America & South East Asia) from posting.
REST OF THE WORLD - surface mail - securely packed (3-12 weeks delivery time frame)
Please note: Delivery times for standard, non-signed for service mail (which is the cheapest available to you) is completely in the hands of the postal services and cannot be influenced after posting. Delays, although unusual, may be caused by random security examination hold-ups by customs, mis-direction, general inefficiency along the way, adverse weather conditions or any other unknown circumstance(s).
The overwhelming majority of parcels arrive within the lower time frames but please only place an order if you are happy to accept the outside possibility that it make take up to the upper time limit to arrive. Only parcels taking longer than these limits are considered undelivered by Royal Mail and potentially refundable from that point onwards.
If signed for/tracked/insured service is required for non-UK parcels:
Royal Mail "International Tracked"/"International Signed"/"International Tracked & Signed" service (type of service offered varies by country) is 5 GBP extra although does not automatically guarantee speedier delivery but is prioritised.
If required, please request this service at time of ordering, although you may also be offered it as an option when invoiced.
If time definite delivery is required i.e. you are not prepared to accept the possibility of your order taking up to the potential maximum delivery time limit, please ask for courier service/express delivery quote (please be aware that it is quite expensive for small weight items - minimum 15 GBP)
Unusually weighty/large dimension parcels or those of higher value (30 GBP plus)/high risk may possibly require a fixed custom-priced quote or an additional cost to insure/track - we will always inform you of the exact postage costs for your approval or rejection before payment is made.
The "Small Packet" weight limit is 2 Kg for a parcel sent from the UK - in some circumstances it may work out cheaper to send heavier orders in multiple parcels but almost invariably, courier service providers (e.g. Fedex, UPS or Parcelforce) offer a speedier, insured, tracked and signed for service at a lower price, especially for parcels over 3 Kg - we will always try to find the optimum value service overall for your order.
Postage is dependent on weight, so for example, a triple LP counts as 3 x LPs for p&p purposes.
Box sets are generally much heavier than the their components so will usually require custom postage pricing. We will let you know the exact cost, after which you may decide if you wish to proceed or not.
Bank transfers which are not in UK GBP will attract an additional 2 GBP charge for less than 100 GBP and 7 GBP charge for over 100 GBP.
This is a cost which unfortunately has to be passed on - sorry.
Goods sent from the UK to countries outside of the European Union legally require a customs declaration for their value. Please bear in mind that the customs department in the destination country may levy a tax plus administration fee for goods over a certain value before releasing them - any fees levied are entirely the customer's responsibility, we are not liable. It is strongly advised to check limits, rules, potential taxes etc. before placing an order.
You have the right to cancel an order (for any reason) within 7 days of receipt of your goods. To exercise this option you must first inform us (in writing / email / telephone) before returning the goods - which must be returned in the same condition as they were sent
out. Return postage costs will not be refunded however. Return Policy
All items are guaranteed to your satisfaction and to the
description we have given.If you are unhappy with any aspect of
our service please contact us and we will resolve it
immediately.All faulty items (plus postage costs) will be fully refunded
An order may be returned for any reason whatsoever within a period of 7 days from receipt
provided the item(s) are in the same state as received (e.g. if sealed, seal must be intact)
although original and return postage costs will not be refunded - only the actual item(s)
More Payment Options
Payment Methods Accepted
PayPal, Credit Card By Phone, Cash (UK GBP), Cash (US Dollars), Cash (Euros), Personal Check (UK GBP), Postal Money Order (UK GBP), IMO (International Money Order in UK GBP), Bank Transfer (UK GBP)